Care Coordinator I, II, & III

TeleMed2U is a leading multi-specialty telemedicine practice with an expansive network of board-certified specialist providers whose expertise spans twenty-three medical specialties and sub-specialty fields. At its core, TeleMed2U is an innovative technology enabled services company. TeleMed2U has developed a cutting-edge portfolio of tele medicine technologies and solutions that will revolutionize care delivery and drive better patient outcomes across in-patient and out-patient settings. Through use of technology, our company has been built to serve the increasing demand for specialty care stemming from evolving needs amongst primary care providers, health plans and patients directly.

Coordinates a variety ofadministrative and clinical support tasks for virtual & in-personpatients, including, but not limited to, scheduling visits, thechecking in/out of patients, collection of funds for service, followup calls, and obtaining medical records. Accurate and completepatient demographic information in Electronic Medical Record (EMR).Adheres to timely access standards for new patient referrals, alongwith ensuring all new and follow-up appointments are scheduled inaccordance with company protocol.

• Bilingual (English/Spanish) a plus
• Knowledge of medical terminology
• Proficient with computer and Windows PC applications
• Proficient with MS Office required (Word, Excel, Outlook, Teams)
• Ability to perform standard clinical processes according to established protocols, within the Medical Assistant scope of work
• Possess and demonstrate a positive attitude
• Strong interpersonal, oral and written communication skills.
• Strong customer service skills.
• Strong organizational and time management skills.
• Ability to understand and carry out written or oral instructions
• Ability to work independently and report remotely to your supervisor
• Team player with strong collaboration skills
• Critical thinking skills
• Ability to work in a fast-paced environment
• Ability to demonstrate flexibility in managing diverse tasks and responsibilities

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• Prolonged periods of desk work and computer usage.
• Ability to lift up to 15 pounds.
  
  TeleMed2Uis an equal opportunity employer and is committed to providing aworkplace that is inclusive and free of discrimination. As an EEOemployer, TeleMed2U does not discriminate on the basis of race,color, religion, sex, national origin, age, disability, geneticinformation, or any other status protected by applicable law orregulation. We strive to create a diverse and welcoming environmentfor all employees, where each person is recognized and valued fortheir unique contributions. All employment decisions are based onmerit, business needs, and individual qualifications.

I have received a copy of my job description and understand the responsibilities of my position. I also understand this job description does not imply any specific duration of employment that would erode my at-will status.  I know my job duties may be revised or changed at the discretion of TeleMed2U, Inc., based upon their business necessity or my performance. I acknowledge that I can perform the essential functions of the job with or without reasonable accommodation, and if I require reasonable accommodation, I have discussed my needs with TeleMed2U, Inc.